Frequently Asked Questions

I'm experiencing issues with the website, what should I do?

Is there a customer support number I can call for technical assistance?

Is the platform compatible with all web browsers?

How is my personal information protected?

Do you share my information with third parties?

What security measures do you have in place to protect against data breaches?

Can I track my visits on the platform?

What data do you collect?

How do I claim my prize if I win?

Can I check the status of my prize winnings?

What are the different ways I can receive my cash prize?

What happens if I miss the 24-hour deadline to claim my prize?

How do I get Bonus Fortune Numbers?

How many Bonus Fortune Numbers can I get?

Do I get anything if I refer more than 10 new Members to you?

What are your support hours?

How can I contact customer support?

Can I report issues or inappropriate content on the platform?

Can I share content from your platform on social media?

Is there a feature for users to make suggestions or provide feedback for the platform?

Do you offer any tools or resources for content creators?

Why should I watch your shows?

How do you pick the Winners for each Show?

What is the Prize Claim PIN and how does it work?